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looks like no proofreading takes place on uniface helpfiles

 
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uli
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PostPosted: Tue Jan 13, 2015 10:59 am    Post subject: looks like no proofreading takes place on uniface helpfiles Reply with quote

After I got from a call the official statement, that some issues are taken out of the documentation to later on take the functionality away from the product as "undocumented feature", I have a very sharp eye whwnver a new helpfile comes out.

During that excersise I see such a lot of misleading information and missing information, examples which do not work that clearly states that there is no quality in that product any more. Some connections I have who set up large projects and are responsible for quality as well state that obviously there is not even the very basic QA "proofreading" in the generation of the helpfiles.

Sorry, in the IT community, there is no relyable product if it has a non-relyable and complete documentation.

I think you will not buy a car when the manufacturer will not give you clear documentation about the horsepower, fuel consumption etc.
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uli
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PostPosted: Tue Jan 13, 2015 11:01 am    Post subject: Thats the official statement I got Reply with quote

Gesendet: Dienstag, 04. Juni 2013 um 14:19 Uhr
Von: "Compuware Uniface Support" <uniface.support@compuware.com>
Betreff: UPDATE: Your Compuware Case #00765063: 00765063 - ULI - Case bridge documentation for UF9

Hi Uli,

I discussed this with our Product Manager, and here is our official statement :

> This is functionality which has been kept in the product for compatibility reasons for
> specific customers who still use the functionality.
>
> We no longer publish the case bridge cookbook, and we’re not intending on publishing
> it in the future, as it is not seen as core functionality.
>
> We are not planning on publishing details on CIF or samples, it will be removed from
> the product in the future.
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